The terms and conditions outlined here govern the relationship/interactions between our clients and Spain Visa regarding our services. Spain Visa operates independently and is not affiliated with any government entity. As a third-party facilitator between you and the issuing authority, we offer various services including Spain Visa Appointment. By opting for our services, you accept the terms and conditions detailed here. Spain Visa maintains the authority to modify these terms at its discretion and without prior explanation. Any changes become effective immediately upon their publication on the terms & conditions page.
1). You have the option to terminate your agreement with us at any point. In such cases, we are entitled to compensation for our efforts up to the point of termination. Once your appointment has been successfully secured, no refund requests will be considered valid.
2). If you expressly request service and acknowledge that you lose the cancellation rights once the service is fully delivered, you will not be eligible for a refund upon completion.
3). The regulations give our clients a 14-day cooling-off period for distance and off-premises contracts. If we are given sufficient time (e.g., two months or more) to provide visa services, you can cancel within 14 days of receiving the service. However, customers are obligated to cover any nominal costs incurred during the application process.
4). Missing a scheduled appointment will incur an additional charge for rescheduling your appointment. We do not guarantee that an expedited appointment can be scheduled for the following day. In such cases, a new application is necessary, and you may need to adjust your travel, flight, and hotel bookings accordingly.
1). The decision regarding your application rests solely with the consulate and is beyond Spain Visa’s control. We are unable to influence any embassy or government department, regardless of whether the appointment booked is normal or expedited.
2). Consequently, Spain Visa cannot be held responsible for any decision that does not meet the client’s expectations. This applies to various aspects such as visa eligibility, validity, type, and number of entries.
1). By submitting your application to Spain Visa, you agree to all outlined requirements, restrictions, and limitations on liability. You specifically agree that Spain Visa is not liable for any non-compliance with visa requirements necessary for your travel, actions or lack thereof by any government agency, or the action of any third party such as courier services. This agreement acknowledges acceptance of the potential risks associated with processing and delivery.
2). Spain Visa will not be held responsible for any damages incurred, including but not limited to special, incidental, consequential, or punitive damages under any contractual, tort, or other legal theories. This limitation applies to any issues arising from the use of the Spain Visa website or related services, including but not limited to failures in performance, errors, omissions, interruptions, delays, computer viruses, data loss, system failures, or any disruptions linked to this website or any other third-party website, regardless of Spain Visa’s awareness of the potential for such damages.
1). Appointment fees are non-refundable under any circumstances. You may reschedule your appointment for a nominal fee.
2). Once an appointment is booked, no refunds can be issued as the slot cannot be reallocated to another applicant.
3). Refunds are not available for appointments cancelled due to any unforeseen circumstances like coronavirus outbreak or others. However, customers can schedule a new visa appointment with the Embassy once the lockdown has been lifted or the situation has returned to normalcy.
info@spainvisa.ae
